Frequently Asked Questions

We hope that you have found our new website easy to navigate and full of exciting and interesting information! Just in case we have missed something, we have provided a list of what we think are the top questions to consider. We hope that these answer all of your queries, but please don’t hesitate to get in touch with one of our team if you want to discuss anything further, we’re here to help!

Covid-19 update:

Please note - we are not currently taking bookings. We have designed unique ways to deal with the expected social distancing restrictions that will still be in play as the year goes on. Our tours already focus on quieter and lesser-known areas around Cornwall and we have no intention of taking you to any overcrowded hotspots! To find out more about how we operate our tours and what measures are being taken, please click here.

How big are the group sizes?

As part of the sustainable business model , we only focus on small group tours and day experiences featuring between 6 - 12 guests.

Will we have a guide with us throughout the experience?

Yes. Our tours and day experiences are led by a Cornwall Discovered representative who will escort you the whole way, stopping to hear key speakers and local specialists on any given trip.

What are my terms and conditions?

You can find our full terms and conditions here. They will also be attached to your booking confirmation email and appear on your screen before you confirm your holiday with us.

Do I have to do a tour or can I pick a day (s) experience?

We offer a wide range of tours that have set departure dates for groups. Tours will last between 3 and 5 days depending on what tour you decide. We also offer solo/bespoke tours where you can pick any number of experiences we offer and we can build a unique itinerary for you.

Do I need travel insurance?

Yes. Travel insurance is mandatory and is part of our booking conditions. Although it is unlikely that you will need to make a claim, travel insurance ensures you have the assistance you may  need for things such as, but not limited to, medical care, lost or stolen property or cancellation. You will be asked to provide policy details once your booking is confirmed.

What age group do our experiences suit?
  • Our tours and day experiences are suited to people of all ages however certain programmes may have age restrictions due to the nature of the tours. These will be shown on each individual tour and/or experiences. Our day experiences and tours are generally suited to travellers aged over 18, but if you are looking for an experience or tour with children then please do get in touch and we can design a bespoke itinerary just for you! Click here
  • Whether you're a solo traveller, part of a group or a couple we have or can design the perfect trip for you
What's included in the cost of a tour?
  • Transfers: We will collect from the designated pick up area listed on your itinerary. On the last day of the tour you will be dropped back at the included accommodation. No further transfers will be provided
  • Accommodation: We use a combination of boutique hotels and guesthouses that demonstrate green initiatives.
  • Activities: All listed activities, tickets, entrance fees are included in the cost
  • Meals: Breakfast and Lunch are included. Please note that tap water will be provided with lunch but any other refreshments are payable locally by you.
What’s included in the cost for an experience day(s)?
  • Transfers: We will collect and drop you off from the designated pick up area listed on your itinerary. 
  • Activities: All listed activities, tickets, entrance fees are included in the cost
  • Meals: Lunch is included. Please note that tap water will be provided with lunch but any other refreshments are payable locally by you.
How do I book a trip?

You can book onto any one of our exciting tours or experiences via our website or over the phone. Click here to contact us.

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Read more about how we ensure our tours are COVID-19 secure and how we keep you safe.

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